Sheraton Princess Hotel - Honolulu

120 Kaiulani Avenue, Honolulu, United States, 96815  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Princess Hotel - Honolulu

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour business center

Food/ Drinks

Poolside snack bar

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Verified Reviews:

  • Enjoyed the poolside entertainment - Full ocean view room - Pool was wonderful
  • Rooms are lovely - Buffet has great food - Eateries and shops all around
  • Great free coffee - Nice evening turndown service - Free lei making classes - Buffet is expensive
  • Customer service is good - Pool is beautiful - Room is kind of small - Guest parking is $20 per day
  • Across the street from the beach - Room is quiet - Bed is very comfortable - Pillow is too soft

Overview

Sheraton Princess Hotel is a 3-star charming property, set blocks from the beach front. Residing in a 29-story building, the hotel was opened in 1955 and renovated in 1996.

The venue is 2.6 km away from University of Hawaii at Manoa. The distance between Honolulu city center and the property is 4 km.

Placed near an oceanarium, a zoo and a stadium, the hotel offers a sundeck, an outdoor swimming pool and a golf course for on-site relaxation.

Honolulu International airport can be reached in 20 minutes by car from Sheraton Princess Hotel.

Rooms

Guests at Sheraton Princess Hotel are accommodated in rooms with a minibar, climate control, cable TV with on-demand movies, television with satellite channels and a mini-refrigerator. Sheraton Princess Hotel offers rooms with the sea view. They have a tropical interior.

Eat & Drink

A fine selection of Japanese dishes is served at the al fresco restaurant. Poolside bar is available on site. The venue is set next to a bus stop and 150 meters from Duke's Waikiki and Cheesecake Factory with a broad selection of dishes.

All visitors are offered a full breakfast for a fee. 

Services

The property offers computer equipment, a business center and a conference room for business needs.

Relax

On-site entertainment facilities include dance lessons and live music. A gym and a fitness center are provided on-site.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Paid Public parking is possible on site.

Number of floors:   29.  Number of rooms:   1152.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Souvenir shop
  • Hairdresser
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Canoeing
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Library

Room view

  • Sea view
  • City view
  • Ocean view
  • Pool view
  • Partial View

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Free local telephone calls

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 17 years
Existing bedding FREE
Extra bed USD 75
Children above
17 years or adults
Extra bed USD 75
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sheraton Princess Hotel - Honolulu Honolulu location
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Hotel Address:

120 Kaiulani Avenue, Honolulu, United States, 96815

Get directions
City Center
  • Honolulu
    2.2 mi
Airports
  • Bus stop
    700 ft
Restaurants
  • Duke's Waikiki (cuisine: American)
    500 ft
  • Cheesecake Factory (cuisine: American)
    600 ft
Beaches
  • Waikiki Beach
    1600 ft
  • Kawehewehe
    2400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    29
  • Number of rooms:
    1152

Rooms and availability

Premium Double Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Premium Room - Sea View

Sheraton Princess photos Exterior
Skyline Tower Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 2 Double beds or 1 King-size bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Computer hookup
  • Radio
Room Description:

Tower Skyline Partial Ocean View Room including Buffet Breakfast for Two and Resort Fee (17OCN)

Skyline Tower Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Tower Skyline Partial Ocean View Exc. Resort Fee -Triple

Skyline Tower Quadruple Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Tower Skyline Partial Ocean View Exc. Resort Fee -Quad

Sheraton Princess photos Exterior
Premier Tower Double Room
Ocean view
  • Room size:

    280 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:In-room safe
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Computer hookup
  • Clock-radio
  • Radio
Room Description:

Deluxe|Tower Premier Ocean Excluding Resort Fee-Double (Family Plan)

Premier Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE PREMIER. BED & BREAKFAST

Premier Tower Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Tower Premier Ocean Excluding Resort Fee-Triple

Premier Tower Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Tower Premier Ocean Excluding Resort Fee-Quad

Premier Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|DOUBLE PREMIER

Premier Deluxe Tower Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Endless Escape Tower Premier Ocean View

Sheraton Princess photos Room
City Room
City view
  • Room size:

    230 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • In-room safe
  • Air conditioning
  • Terrace
  • Balcony
  • Ironing facilities
  • Top floor
  • Housekeeping
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Computer hookup
  • Pay movies
  • Clock-radio
  • Radio
Room Description:

Kaiulani Room including Resort Fee (ENDLESS ESCAPE)

Sheraton Princess photos Room
Tower Room
City view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds, 2 Single beds, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Housekeeping
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Computer hookup
  • Pay movies
  • Radio
Room Description:

Tower City View Room including Resort Fee

City City Side Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Standard|City Side Queen

Tower King Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

Standard|TOWER PARTIAL OCEAN VIEW King Bed Flex Breakfast (2 beds)

Sheraton Princess photos Exterior Hotel information
Leisure King Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • + More
  • General:Internet access
  • Dining:Coffee/tea maker
  • Refrigerator
Room Description:

1K BED:PRINCESS POOL VW RM NONSMK:COFFEE/TEA MAKER: STEP OUT BALCONY:REFRIGERATOR :NON-SMOKING

Tower King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Balcony
  • Ironing facilities
  • Housekeeping
  • Newspapers
  • Bathroom:Hair dryer
  • Toiletries
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Pay movies
Room Description:

1 king bed Features a private balconyEntertainment - WiFi, premium channels, and pay movies Food & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Hypo-allergenic bedding and blackout drapes/curtains Bathroom - Partially open bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-Smoking

Tower Triple Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Tower City View Excluding Resort Fee-Triple

Triple Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple Room (City View Ed Escape)

Tower Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Non Refundable SUITE TOWER ROOM

Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

SUITE STANDARD. ROOM ONLY

Quadruple Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE KING SIZE BED. BED & BREAKFAST

Tower Quadruple Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Tower City View Excluding Resort Fee-Quad

Family Double Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Kaiulani Room (Escape) - Double (Family Plan)

Family Tower Double Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Tower City View Excluding Resort Fee-Double (Family Plan)

Deluxe Room
Ocean view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Balcony
  • Ironing facilities
  • Housekeeping
  • Newspapers
  • Bathroom:Hair dryer
  • Toiletries
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Satellite TV
  • 220 V AC
  • Computer hookup
  • Pay movies
Room Description:

Deluxe|DELUXE OCEAN VIEW 2 Double Beds King Bed Offer

VIP Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:In-room safe
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Cable/satellite TV
  • Clock-radio
Room Description:

City View Room including Resort Fee (VIP)

VIP Tower Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Tower Partial Ocean View Room including Resort Fee (VIP)

VIP Triple Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple room - VIP - City View

VIP Tower Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Tower Partial Ocean View (VIP) - Triple

VIP Quadruple Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Kaiulani Room (VIP) - Quad

Sheraton Princess photos Room
Ocean Tower Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:In-room safe
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Computer hookup
  • Clock-radio
  • Radio
Room Description:

Standard|Sunsational Savings -Tower Partial Ocean

Signature Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Refrigerator
Room Description:

2D BEDS:CITY VIEW:COFFEE/TEA MAKER:STEP OUT BALCONY: SIGNATURE SLEEP EXPERIENCE :NON-SMOKING

Signature Tower Room
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Signature King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • + More
  • General:Internet access
  • Dining:Coffee/tea maker
Room Description:

1K BED:CITY VIEW:COFFEE/TEA MAKER:STEP OUT BALCONY: SIGNATURE SLEEP EXPERIENCE :NON-SMOKING

Signature Tower Flat
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • + More
  • General:Safe deposit box
  • Terrace
  • Dining:Coffee/tea maker
  • Mini-refrigerator
Room Description:

Boasting beautiful pool or ocean views from a private furnished balcony (lanai), this room invites you to enjoy warm tropical décor with exotic wood furnishings. This room features a king or two double Sheraton Signature Beds, a flat-screen TV with cable channels, mini refrigerator, a safe, coffee/tea, and Shine spa products.

Luxury Double Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - Sea View

Sheraton Princess photos Exterior Hotel information
Luxury Tower Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Computer hookup
  • Radio
Room Description:

TOWER LUXURY

Luxury King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Deluxe|Princess luxury room, non-smoking: King Bed

Luxury Tower Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Tower Luxury Excluding Resort Fee-Triple

Sheraton Princess Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Outrigger Entertainment Inc1000 ft
  • Hawaii Imax Theater2300 ft
  • Great Life Tours2300 ft
  • Magic of Polynesia2300 ft

Shopping areas

Amusement

  • Waikiki Theatres2300 ft
  • Waikiki Gun Club4000 ft

Museums

Parks

Halls

Arboretum, Green spaces, Zoos

  • Zootique1000 ft

Golf courses and Country clubs

Oceanfront Areas

Local attractions

  • Kaimana Beach1.0 mi
    Kalakaua Avenue, Honolulu
  • Kapiolani Park1.1 mi
    3902 Paki Ave., Honolulu
  • Ala Moana Beach Park1.5 mi
    1201 Ala Moana Blvd., Honolulu
  • Sans Souci Beach Park1.0 mi
    2863 Kalakaua Avenue, Honolulu
  • Japanese Cultural Center of Hawaii1.1 mi
    2454 South Beretania Street, Honolulu

Near the hotel

  • King's Guard Museum400 ft
    King's Village Shopping Center, Honolulu
  • Saint Augustine by-the-Sea1800 ft
    130 Ohua Ave, Honolulu
  • Kawehewehe2400 ft
    Honolulu, Oahu, HI
  • Honolulu Zoo2800 ft
    151 Kapahulu Ave., Honolulu
  • Waikiki Beach1600 ft
    Kalakaua Blvd, Honolulu
  • Teddy Bear World Hawaii2000 ft
    2155 Kalakaua Ave, Honolulu
  • US Army Museum of Hawaii2700 ft
    2131 Kalia Road, Honolulu

Restaurants nearby

  • Duke's Waikiki500 ft

    Address: Outrigger Waikiki on the Beach, 2335 Kalakaua Ave., Suite 116
    Phone: 808-922-2268

    84% likes this, based on 2712 reviews
    Cuisine: American
    Price Range: USD 0 - USD 30

  • Hula Grill Waikiki500 ft

    Address: 2335 Kalakaua Ave
    Phone: 808-923-4852

    82% likes this, based on 823 reviews
    Cuisine: Hawaiian
    Price Range: USD 22 - USD 42

  • Rock Island Cafe300 ft

    Address: 131 Kaiulani Ave
    Phone: 808-923-8033

    68% likes this, based on 128 reviews
    Cuisine: American

  • Cheesecake Factory600 ft

    Address: 2301 Kalakaua Ave
    Phone: 808-924-5001

    78% likes this, based on 2156 reviews
    Cuisine: American

  • Beachhouse at the Moana300 ft

    Address: 2365 Kalakaua Ave
    Phone: 808-921-4600

    68% likes this, based on 242 reviews
    Cuisine: American
    Price Range: USD 50 - USD 70

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    29
  • Number of rooms:
    1152

Sheraton Princess Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Princess

Average guest rating

7.6out of 10
Fabulous
Based on 105 reviews

Rating by category:

Location
8.0

Guest reviews

  • Older travelers
    7.0

    Close to Waikiki Beach and central waikiki. Friendly staff. Short stay.

    Nothing to dislike.

  • Family with children
    5.4

    Close to everywhere, thats the only I like best at sheraton. The store close-by is soo convenient. Everything is normal to me! Visit Maui hi for more fancy hotel...

    Im expecting a room that is really nice..they gave me a narrow room. Like soo ordinary..

  • Group of friends
    5.0

    We liked the location it was very central.

    Upon arrival I was informed that I had not paid for any of our three rooms, also it took nearly an hour to book in and I though the staff did not know what they were doing. The rooms were disappointing and in need of modernization, also one smelt strongly of dampness when the air conditioning was off. Rooms did not match up to pictures on website. I had to change room late at night because of plumbing problem which was not obvious and was not notified of. I had reported that my room had not been cleaned and only after my second complaint did I discover that we had to move. At check out once again the time taken to check out was excessive and I felt my observations about the hotel were not listened to. Also I was told that my room with partial ocean view was an upgrade but this was what was booked and when I was allocated this on the second day it was better than the original room I was given. I do not think I will use this site again because the accomodation was very disappointing.

  • Older travelers
    6.2

    Location

    Poor air conditioning, very old hotel

  • Group of friends
    10.0

    Location, location, location. Not as expensive as Moana or Royal Hawaiian but all the amanities. Close to the beach, swimming pool, easy parking, good food, friendly people.

  • Older travelers
    8.2

    Location and proximity to shopping, beach and public transport

    Pigeons at dining area poolside which were an ongoing problem.

  • Group of friends
    7.8

    friendliness and cheerfullness of staff, room cleaned promptly every day. Good food and drinks poolside. Towels and chairs provided for beach use if desired. Beds and pillows very comfortable. Lovely poolside area. Free broadband and international calls a bonus. Excellent and knowledgeable staff at booking desks.

    happy hour - limited time also limited food menu selection during happy hour. Not enough shaded area for sitting poolside in afternoons. The high ocean view room was a limited side view between two buildings - not full ocean view as shown in pictures. Lanai/balconey very small and windy. No wifi in room - had to use cable. Lots of street noise at night but did not interfere with sleep except when sirens blaring.

  • Couple
    7.8

    No complaints, close to anything you would wanna do in wiakiki! Very helpful and Friendly staff, except for the bar! Overall I'd stay there again

    The bar staff hates their lives!

  • Single
    10.0

    Proximity to Waikiki beach, shopping and restaurants. Price was very reasonable. Hotel has a pool and beach service and other exercise facilities. Local artisans exhibit and demonstrate every day in the lobby. Friendly staff with good advice.

  • Group of friends
    6.6

    very comfortable bed.

    signage to parking garage/exits could improve...

  • Single
    7.8

    It was very well located, and the room was very pleasant.

    The 'free wireless' internet connection provided as part of the 'resort' charge never worked. I spent a long time on the phone to technical support, but couldn't get them again to say the thing was not fixed. I even had problems on the shared computers in the lobby, but a staff member helped me. When I complained about the inconvenience and waste of time trying to access wireless, I was offered a refund on the resort charge or breakfast. It had been two days of problems by then (I didn't know that it would continue for 6!), and I think one breakfast voucher was rather mean. When you are on business, you don't need the pool and towels, you need the internet. I also thought that breakfast should be included. And the price for it on my bill varied from $19 to $24.

  • Couple
    5.4

    The hotel staff were nice enough and the location is good-right near the shopping of Waikiki and had easy beach access.

    The management was rude and we had to wait to get into our room when others were clearly available. Not updated or cleaned very well.

  • Older travelers
    9.6

    Staff were always very helpful. Proximity to beach and shops and restaurants excellent. Very comfortable bed.

    Would prefer not to have buffet dinner every night. Sometimes just a la carte would be better.

  • Older travelers
    10.0

    The people were very nice and the facilities were great.

  • Single
    5.4

    Waits for service were quick, and the staff seemed responsive and understanding.. The hair dryer was good. The bed was comfortable.

    This was much more equivalent to a Hotel Six than a large middle range chain. The room stank of what might have been a deodorant used to cover over its possible previous incarnation as a smoking room. The shower handle was broken. The coffeemaker was cracked and leaked water (it was quickly replaced when I complained). Only one number was visible on the TV remote. Worst of all the internet connection had so much traffic that from 8 to 10 PM it was impossible to send emails or surf the web. It lacked basic amenities like a shower cap (only soap, shampoo and conditioner, and lotion).

How to reach hotel

hotel Sheraton Princess Hotel - Honolulu Honolulu location
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Hotel Address:

120 Kaiulani Avenue, Honolulu, United States, 96815

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City Center
  • Honolulu
    2.2 mi
Airports
  • Bus stop
    700 ft
Restaurants
  • Duke's Waikiki (cuisine: American)
    500 ft
  • Cheesecake Factory (cuisine: American)
    600 ft
Beaches
  • Waikiki Beach
    1600 ft
  • Kawehewehe
    2400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    29
  • Number of rooms:
    1152