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Sheraton Princess - Honolulu

120 Kaiulani Avenue, Honolulu, Hawaii, United States, 96815  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Princess - Honolulu

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet

Swim-up bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Verified Reviews:

  • Enjoyed the poolside entertainment - Full ocean view room - Pool was wonderful
  • Rooms are lovely - Buffet has great food - Eateries and shops all around
  • Great free coffee - Nice evening turndown service - Free lei making classes - Buffet is expensive
  • Customer service is good - Pool is beautiful - Room is kind of small - Guest parking is $20 per day
  • Across the street from the beach - Room is quiet - Bed is very comfortable - Pillow is too soft

Overview

The charming Sheraton Princess Hotel accommodates guests in a shopping area of Honolulu. This modern building was refurbished in 1996.

The property is about 15 minutes' walk of Waikiki Aquarium. The venue is set within 4 km from Honolulu city center.

The vicinity of gardens and parks as well as quick access to a zoo, a stadium and an oceanarium set the hotel apart.

Honolulu International airport can be reached in 20 minutes by car from Sheraton Princess Hotel.

Rooms

The property offers 1152 guestrooms appointed with a minibar, climate control, central heating, cable TV with on-demand movies and a microwave. Some rooms come with a spectacular view of Koolau Mountains and Andes Mountains. A small fridge and coffee/tea makers are also provided for self-catering.

Eat & Drink

The property features a lobby restaurant serving Japanese dishes. Guests can unwind in the Poolside bar with a favourite drink. Serving an array of dishes, Duke's Waikiki and Cheesecake Factory are 150 meters away.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers allergy friendly rooms, a designated place for smoking and an elevator for general needs and computer equipment, a business center and a conference room for corporate travelers.

Relax

Leisure facilities include an outdoor heated swimming pool, a sundeck and a golf course. For active guests a gym and a fitness center are provided.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Paid Public parking is possible on site.

Number of floors:   29.  Number of rooms:   1152.

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Facilities

General

  • Non-smoking property
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Poolside snack bar

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • High chairs
  • Paid babysitting/ Child services

Leisure facilities

  • Outdoor heated swimming pool
  • Beach umbrellas
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Library

Room view

  • Sea view
  • City view
  • Ocean view
  • Pool view
  • Partial View

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Free local telephone calls

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Sheraton Princess - Honolulu Honolulu location
Show big map »

Hotel Address:

120 Kaiulani Avenue, Honolulu, Hawaii, United States, 96815

Get directions
City Centre
  • Honolulu
    2.2 mi
Airports
  • Bus stop
    700 ft
Restaurants
  • Duke's Waikiki (cuisine: American)
    500 ft
  • Cheesecake Factory (cuisine: American)
    600 ft
Beaches
  • Waikiki Beach
    1600 ft
  • Kawehewehe
    2400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    29
  • Number of rooms:
    1152

Rooms and availability

Premium Double Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE PREMIUM. ROOM ONLY. Non refundable

Premium Tower Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Deluxe|Tower Premium Ocean View Room

Sheraton Princess photos Exterior Hotel information
Skyline Tower Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Coffee machine
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Ironing facilities
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|Tower Skyline Partial Ocean View 2 Double Beds

Skyline Tower Single Room
Ocean view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Tower Skyline Partial Ocean View Leisure2

Sheraton Princess photos Exterior Hotel information
Premier Tower Room
Ocean view
  • Room size:

    280 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Coffee machine
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Deluxe|TOWER PREMIER OCEAN 2 Double Beds Flex Breakfast

Premier Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

DOUBLE PREMIER. BED & BREAKFAST. Non refundable

Sheraton Princess photos Room
Double Room
City view
  • Room size:

    230 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 2 Double beds or 1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Coffee machine
    • Balcony
    • + More
  • General:Free internet access
  • In-room safe
  • Terrace
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Clock-radio
  • Radio
Room Description:

This Twin/Double room offers air conditioning, a flat-screen TV with cable channels, a coffee machine, and a refrigerator. Please note: Bedding in this room type is on a request basis only, and is not guaranteed.

Sheraton Princess photos Room
Tower Room
City view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Coffee machine
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|TOWER CITY VIEW 2 Double Beds Leisure Breakfast (2 beds)

Sheraton Princess photos Exterior Hotel information
King Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

1K BED:KAIULANI ROOM NONSMK:NEWLY RENOVATED :STEP OUT BALCONY:REFRIGERATOR:NON-SMOKING

Tower King Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

Standard|TOWER PARTIAL OCEAN VIEW King Bed Flex Breakfast (2 beds)

Tower King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

1 king bed Features a private balconyEntertainment - WiFi, premium channels, and pay movies Food & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Hypo-allergenic bedding and blackout drapes/curtains Bathroom - Partially open bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-Smoking

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

SUITE KING SIZE BED. ROOM ONLY. Non refundable

Single Room
City view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Room - City view

Standard Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

SUITE STANDARD. ROOM ONLY. Non refundable

Tower Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

1 King BedFeatures a private balconyInternet - Free WiFi Entertainment - Premium channels and pay movies Food & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Hypo-allergenic bedding and blackout drapes/curtains Bathroom - Partially open bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

QUADRUPLE KING SIZE BED. BED & BREAKFAST. Non refundable

Deluxe Double Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

DOUBLE DELUXE OCEAN VIEW. BED & BREAKFAST. Non refundable

VIP Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

City View Room including Resort Fee (VIP)

VIP Tower Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Tower Partial Ocean View Room including Resort Fee (VIP)

Sheraton Princess photos Room
Pool Room
Pool view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • Radio
Sheraton Princess photos Room
Ocean Double Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|Princess Ocean View

Sheraton Princess photos Room
Ocean Tower Room
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • Radio
Signature Room
City view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Refrigerator
Sheraton Princess photos Room
Luxury Tower Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Deluxe|Tower Luxury Excluding Resort Fee-Double

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices
Sheraton Princess photos Room
Luxury Tower King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • Radio
Room Description:

Deluxe|TOWER LUXURY King Bed Leisure2

Sheraton Princess Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Outrigger Entertainment Inc1000 ft
  • Hawaii Imax Theater2300 ft
  • Magic of Polynesia2300 ft
  • Great Life Tours2300 ft

Places of interest

Shopping areas

Amusement

  • Waikiki Theatres2300 ft
  • Waikiki Gun Club4000 ft

Museums

Parks

Halls

Arboretum, Green spaces, Zoos

  • Zootique1000 ft

Golf courses and Country clubs

Oceanfront Areas

Local attractions

  • Ben Franklin Crafts - Kaimuki5200 ft
    2744 Kaimuki Ave
  • Sans Souci Beach Park1.0 mi
    2863 Kalakaua Avenue, Honolulu
  • Hawaii Convention Center1.1 mi
    1801 Kalakaua Ave
  • Kaimana Beach1.0 mi
    Kalakaua Avenue, Honolulu
  • Kapiolani Park1.1 mi
    3902 Paki Ave., Honolulu

Near the hotel

  • King\'s Village Shopping Center300 ft
    131 Kaiulani Ave King's Village Shopping Center
  • International Market Place 400 ft
    2330 Kalakaua Ave
  • Nohea Gallery500 ft
    2424 Kalakaua Ave # 128 Hyatt Regency in Waikiki
  • Waikiki Beach1600 ft
    Kalakaua Blvd, Honolulu
  • King\'s Guard Museum300 ft
    King's Village Shopping Center 131 Kaiulani Ave.
  • Honolulu Cookie Company Outrigger Waikiki on the Beach400 ft
    2335 Kalakaua Ave # L-102
  • Food Pantry600 ft
    2370 Kuhio Ave

Restaurants nearby

  • Duke's Waikiki500 ft

    Address: Outrigger Waikiki on the Beach, 2335 Kalakaua Ave., Suite 116
    Phone: 808-922-2268

    84% likes this, based on 2712 reviews
    Cuisine: American
    Price Range: USD 0 - USD 30

  • Hula Grill Waikiki500 ft

    Address: 2335 Kalakaua Ave
    Phone: 808-923-4852

    82% likes this, based on 823 reviews
    Cuisine: Hawaiian
    Price Range: USD 22 - USD 42

  • Rock Island Cafe300 ft

    Address: 131 Kaiulani Ave
    Phone: 808-923-8033

    68% likes this, based on 128 reviews
    Cuisine: American

  • Cheesecake Factory600 ft

    Address: 2301 Kalakaua Ave
    Phone: 808-924-5001

    78% likes this, based on 2156 reviews
    Cuisine: American

  • Beachhouse at the Moana300 ft

    Address: 2365 Kalakaua Ave
    Phone: 808-921-4600

    68% likes this, based on 242 reviews
    Cuisine: American
    Price Range: USD 50 - USD 70

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    29
  • Number of rooms:
    1152
Cities nearby

Sheraton Princess Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Princess

Average guest rating

7.6out of 10
Fabulous
Based on 93 reviews

Rating by category:

Location
8.0

Guest reviews

  • Older travelers
    7.0

    Close to Waikiki Beach and central waikiki. Friendly staff. Short stay.

    Nothing to dislike.

  • Family with children
    5.4

    Close to everywhere, thats the only I like best at sheraton. The store close-by is soo convenient. Everything is normal to me! Visit Maui hi for more fancy hotel...

    Im expecting a room that is really nice..they gave me a narrow room. Like soo ordinary..

  • Group of friends
    5.0

    We liked the location it was very central.

    Upon arrival I was informed that I had not paid for any of our three rooms, also it took nearly an hour to book in and I though the staff did not know what they were doing. The rooms were disappointing and in need of modernization, also one smelt strongly of dampness when the air conditioning was off. Rooms did not match up to pictures on website. I had to change room late at night because of plumbing problem which was not obvious and was not notified of. I had reported that my room had not been cleaned and only after my second complaint did I discover that we had to move. At check out once again the time taken to check out was excessive and I felt my observations about the hotel were not listened to. Also I was told that my room with partial ocean view was an upgrade but this was what was booked and when I was allocated this on the second day it was better than the original room I was given. I do not think I will use this site again because the accomodation was very disappointing.

  • Older travelers
    6.2

    Location

    Poor air conditioning, very old hotel

  • Group of friends
    10.0

    Location, location, location. Not as expensive as Moana or Royal Hawaiian but all the amanities. Close to the beach, swimming pool, easy parking, good food, friendly people.

  • Older travelers
    8.2

    Location and proximity to shopping, beach and public transport

    Pigeons at dining area poolside which were an ongoing problem.

  • Group of friends
    7.8

    friendliness and cheerfullness of staff, room cleaned promptly every day. Good food and drinks poolside. Towels and chairs provided for beach use if desired. Beds and pillows very comfortable. Lovely poolside area. Free broadband and international calls a bonus. Excellent and knowledgeable staff at booking desks.

    happy hour - limited time also limited food menu selection during happy hour. Not enough shaded area for sitting poolside in afternoons. The high ocean view room was a limited side view between two buildings - not full ocean view as shown in pictures. Lanai/balconey very small and windy. No wifi in room - had to use cable. Lots of street noise at night but did not interfere with sleep except when sirens blaring.

  • Couple
    7.8

    No complaints, close to anything you would wanna do in wiakiki! Very helpful and Friendly staff, except for the bar! Overall I'd stay there again

    The bar staff hates their lives!

  • Single
    10.0

    Proximity to Waikiki beach, shopping and restaurants. Price was very reasonable. Hotel has a pool and beach service and other exercise facilities. Local artisans exhibit and demonstrate every day in the lobby. Friendly staff with good advice.

  • Group of friends
    6.6

    very comfortable bed.

    signage to parking garage/exits could improve...

  • Single
    7.8

    It was very well located, and the room was very pleasant.

    The 'free wireless' internet connection provided as part of the 'resort' charge never worked. I spent a long time on the phone to technical support, but couldn't get them again to say the thing was not fixed. I even had problems on the shared computers in the lobby, but a staff member helped me. When I complained about the inconvenience and waste of time trying to access wireless, I was offered a refund on the resort charge or breakfast. It had been two days of problems by then (I didn't know that it would continue for 6!), and I think one breakfast voucher was rather mean. When you are on business, you don't need the pool and towels, you need the internet. I also thought that breakfast should be included. And the price for it on my bill varied from $19 to $24.

  • Couple
    5.4

    The hotel staff were nice enough and the location is good-right near the shopping of Waikiki and had easy beach access.

    The management was rude and we had to wait to get into our room when others were clearly available. Not updated or cleaned very well.

  • Older travelers
    9.6

    Staff were always very helpful. Proximity to beach and shops and restaurants excellent. Very comfortable bed.

    Would prefer not to have buffet dinner every night. Sometimes just a la carte would be better.

  • Older travelers
    10.0

    The people were very nice and the facilities were great.

  • Single
    5.4

    Waits for service were quick, and the staff seemed responsive and understanding.. The hair dryer was good. The bed was comfortable.

    This was much more equivalent to a Hotel Six than a large middle range chain. The room stank of what might have been a deodorant used to cover over its possible previous incarnation as a smoking room. The shower handle was broken. The coffeemaker was cracked and leaked water (it was quickly replaced when I complained). Only one number was visible on the TV remote. Worst of all the internet connection had so much traffic that from 8 to 10 PM it was impossible to send emails or surf the web. It lacked basic amenities like a shower cap (only soap, shampoo and conditioner, and lotion).

How to reach hotel

hotel Sheraton Princess - Honolulu Honolulu location
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Hotel Address:

120 Kaiulani Avenue, Honolulu, Hawaii, United States, 96815

Get directions
City Centre
  • Honolulu
    2.2 mi
Airports
  • Bus stop
    700 ft
Restaurants
  • Duke's Waikiki (cuisine: American)
    500 ft
  • Cheesecake Factory (cuisine: American)
    600 ft
Beaches
  • Waikiki Beach
    1600 ft
  • Kawehewehe
    2400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    29
  • Number of rooms:
    1152